Hi Aura LLC • hiaura.co • hello@hiaura.co

Wellness & AI Disclaimer

Effective Date: June 14, 2026

Important: Hi Aura and Luna are here to support reflection, comfort, journaling, Tiny Wins, grounding, and emotional encouragement. They are not emergency, medical, therapy, diagnosis, treatment, crisis-response, legal, financial, or safety-planning services.

1. Not Professional Care

Hi Aura does not provide medical advice, mental health diagnosis, therapy, treatment, legal advice, financial advice, or emergency support. Luna is an AI-supported wellness companion, not a licensed professional. Always seek help from qualified professionals for personal, medical, mental health, legal, financial, parenting, relationship, or safety concerns.

2. Emergency and Crisis Situations

If you may harm yourself, someone else, or believe someone is in immediate danger, call emergency services immediately.

In the United States, you can call or text 988 for the Suicide & Crisis Lifeline. You can also text HOME to 741741 to reach Crisis Text Line. If you are experiencing domestic violence or relationship abuse, you can contact the National Domestic Violence Hotline at 800-799-7233 or visit their website when it is safe to do so.

3. AI Limitations

Luna and any AI-supported features may generate responses that are imperfect, incomplete, inaccurate, delayed, or not appropriate for every situation. AI cannot understand your full life, medical history, mental health history, home environment, safety risk, or emergency context. Use your own judgment and do not rely on AI output for serious decisions.

4. No Real-Time Monitoring

Hi Aura does not monitor every message in real time and cannot contact emergency services, a clinician, a partner, or a crisis team for you. Aura Shield can provide support pathways and resource reminders, but it is not a crisis hotline, safety plan, or emergency response system.

5. Wellness Support Only

Hi Aura is intended for everyday emotional reflection, motherhood support, journaling, gentle encouragement, and self-care prompts. It may help you name feelings, notice Tiny Wins, pause, or identify a next step. It does not guarantee emotional outcomes, safety outcomes, clinical outcomes, or relationship outcomes.

6. No Duty to Monitor, Rescue, or Act

Hi Aura does not review messages in real time and has no obligation to monitor, interpret, escalate, or respond to anything you share, including expressions of distress, risk, or emergency. Hi Aura is not a mandatory reporter acting in a professional capacity, is not a crisis service, and assumes no duty to contact you, a family member, a clinician, law enforcement, or any emergency service on your behalf. If a feature surfaces a resource or reminder, it does so to support you — not to provide intervention, assessment, or rescue, and not as a guarantee that anyone will see, act on, or follow up on what you share.

7. Assumption of Risk and No Reliance

By using Hi Aura, you accept the limits described here and assume full responsibility for how you use it. You agree not to rely on Hi Aura, Luna, or Aura Shield for decisions that call for professional or emergency judgment, and you understand that any choice you make in connection with the app is made at your own discretion and risk. These limits are part of, and consistent with, our Terms & Conditions and Privacy Policy.

8. Contact

Questions may be sent to hello@hiaura.co.